Frequently Asked Questions

Q:  Are you associated with Invisible Fence®, Petsafe®, PetSafe® Pro,

     Radio Fence®, Dogwatch®,  DogGuard®  or ANY other pet fence brand than

     Pet Stop®?

A: No, we are not. However, as independant contracters we can provide service and products for other pet containment brands, including product upgrades, replacements, exchanges, and trade-ins.

Q: How old or big must my pet be to be trained to the fence?

A: First, it's important that your pet already be well adjusted to the home environment before training starts. There are no size limitations, but we do recommend your pet be at least 8 weeks of age.

Q: How long is it going to take to train my dog to the fence?

A: It usually takes about six days to train your dog. Our gentle, humane method of training drastically reduces the amount of time it takes to train.

Q: Will my pet be hurt by the correction?

A: The correction used is harmless and humane, just enough to startle your pet, nothing more. The amount of energy used in a correction is no more than that produced by a carpet's static shock.

Q:  If have an aggressive dog - can I use an underground dog fence?

Can I use an underground dog fence for my aggressive dog?

A: No. If you have an aggressive dog, we will not sell or install an electric dog fence unless it is to be used in conjunction with a pre-existing wooden or chain-link fence. We do not recommend the use of corrections with aggressive dogs and instead suggest you seek your veterinarian's advice for alternative methods.

Q: When do the batteries need to be replaced in the receiver?

A: Usually the battery will last from 5 to 8 months, but this will vary depending on how often your dog tests the boundaries. When the batteries are low, an indicator light will flash so you'll be able to change the batteries before they expire.